PREAMBLE

 

The present general terms and conditions of sale govern the contractual relations between :

the Company "Babusia L'âme slave" represented by Virginie Hoffmann 403 rue de Rouges Barres 59700 Marcq-en-Baroeul (SIRET 78887092100038), hereinafter referred to as "the Seller".

And, any individual or legal entity, hereinafter referred to as "the Buyer" or "the customer" who places an order on https://www.babusia.com, hereinafter referred to as "the Website".

 

These general terms and conditions of sale apply to any order placed by the Purchaser on the Internet Site http://www.babusia.com.

 

 

 

Article 1 - Scope of application

 

You declare that you are at least 18 years old and have the legal capacity to order on the site. Any order implies full acceptance of these general terms of sale, prices and descriptions of products offered for sale.

"Babusia - Slavic soul" reserves the right to modify all or part of these general conditions of sale without notice.

A question? An estimate? An information ? Send us a message to contact@babusia.com.

 

 

Article 2 - Products sold on the Website

 

The products governed by these general terms and conditions are those that appear on the Seller's Web Site and that are indicated as sold and shipped by the Seller. They are offered within the limits of available stocks. The products are described and presented as accurately as possible.

 

However, if errors or omissions may have occurred with regard to this presentation, the Vendor may not be held liable. The photographs of the products are not contractual.

 

 

Article 3 - Price

 

The prices are indicated in euros including all taxes. They do not take into account delivery charges, which are invoiced in addition and indicated before the validation of the order. 

The payment of the totality of the price must be carried out at the time of the order. At no time can the sums paid be considered as a deposit or advance payment. The Buyer is informed that the final validation of his order requires immediate payment on the Website or by cheque.

The Vendor reserves the right to modify its prices at any time but undertakes to apply the current rates indicated at the time of the order, subject to availability at that date.

 

Article 4 - Shipping costs 

 

The salesman delivers in France as well as in the rest of the world.

Shipping costs represent the costs of preparation, packaging and postage for the shipment of the order.

The amount of the shipping costs is a fixed fee of 2.50 € for France and 6.00 € for other countries. `

The shipping costs are free for an order from 75 Euros in France and 135 Euros for all other countries.

 

Article 5 - Delivery times 

 

The delivery times run from the date of collection of the order amount on the Seller's bank account.

For deliveries, the delivery time is 1 to 5 working days from the day after the payment of the order has been cashed into the Seller's bank account. 

 

The ordered products will be sent to the address you will have indicated during the ordering process.

"Babusia" is not responsible for delays in delivery caused by the indication of an incorrect or incomplete address by you.

"Babusia" also declines all responsibility for delays in delivery caused by the absence of the recipient of the package or its non-withdrawal within the time period provided for this purpose.

If an order is returned for the reasons mentioned above, you will have to pay the cost of a new shipment. 

 

Article 6 - Customs duties

If you live outside the European Economic Area, customs duties may apply upon receipt of your package. The prices do not include any customs duties, taxes, fees or various charges for the importation of goods due by the buyer or the recipient upon receipt of the order.

"Babusia - The Slavic Soul" is not obliged to check them and/or to inform the buyer about them. In order to know them, "Babusia - The Slavic Soul" recommends the buyer to inquire with the competent authorities of his department, territory or country.

 

Article 7 - The order

 

The Buyer adds the products he wishes to order to his basket by clicking on the "order" button.

To order a product, the Buyer must click on the "add to cart" button.

 

 

Order:

 

Any order placed on the Website implies acceptance of the prices and descriptions of the products you have placed in the basket.

In certain cases, including non-payment, incorrect address or other problems with the Buyer's account, the Seller reserves the right to block the Buyer's order until the problem is resolved.

For any question relating to the follow-up of an order, the Buyer must contact the Vendor by e-mail at the following address: contact@babusia.com.

 

We will acknowledge receipt of your order by an order confirmation e-mail sent automatically to the address you have provided.

 

Any anomaly concerning the order (missing article compared to the delivery note, damaged package, defective article) must be imperatively communicated within 2 days following the delivery. After this period, the buyer will not be able to claim an exchange or a refund.

 

 

Article 8 - Method of payment

 

During the ordering process, the following payment methods will be offered to you to pay for your purchases:

- credit card (Visa, MasterCard), 

- the secure payment system PayPal,

- the bank transfer, 

- the check 

Whichever method of payment you choose, any payment will only be considered final after effective and complete collection. 

The invoice will be sent to you exclusively in electronic form for France and in paper format for other countries.

 

The seller reserves the right to suspend any order management and any delivery in case of refusal of payment authorization from the officially accredited organizations or in case of non-payment.

In particular, the seller reserves the right to refuse to make a delivery or to honour an order from a Buyer who has not fully or partially paid for a previous order or with whom a payment dispute is being administered.

 

 

 Article 9 - Terms of delivery

 

Delivery shall only be made after confirmation of payment by the Seller's bank and delivery periods shall only start to run from this date.

The products ordered are delivered to the address indicated by the Buyer on the order form. The delivery is made in Lettre Suivie, i.e. directly into your letter box.

 

 

Article 10 - Right of withdrawal

 

In accordance with Article L.121-20 of the Consumer Code, our consumer customers have a period of fourteen clear days from receipt of the goods to exercise their right of withdrawal without having to justify their reasons or pay penalties, except for the cost of return. No right of withdrawal exists for products made to customer specifications or clearly personalized.

For any return of goods, please send an email to contact@babusia.com. After receipt of this email, the seller will tell you the procedure to follow: return the goods, at your expense, to the following address: Virginie Hoffmann - babusia L'âme slave 403 rue de Rouges Barres 59700 Marcq-en-Baroeul.

The goods must be returned in their original packaging and in perfect condition so that they can be sold as new. For an optimized management, we invite you to join the delivery note to the returned goods.

In case of exercise of the right of withdrawal within the time limit, the price of the returned products will be fully refunded to you, with the means of payment you chose for your order, as soon as possible and no later than thirty days following the date on which the right of withdrawal was exercised. 

   

 

 Article 11 - Retention of title

 

The Seller remains the owner of the products until full payment of the price and its deposit at the post office. The risks relating to the delivery of the ordered products are transferred to the Buyer once the delivery has been made.

 

 

Article 12 - Intellectual property

 

"Babusia -Slavic Soul" is a registered trademark at the INPI. All the models as well as their concepts, texts and photos are in fact the exclusive property of the designer. They are protected both by copyright and by trademark law.

In addition, each design of "Babusia - The Slavic Soul" is registered with the INPI or IPOCAMP for legal protection against copying.

The total or partial reproduction of any of these elements, on any medium whatsoever and for any reason whatsoever, without the prior and express consent of "Babusia - Slavic Soul" is strictly prohibited.